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Online help for small business owners

There’s an online tool on the Tax Office’s website that is designed to provide answers to various questions that small businesses may have regarding tax or superannuation. 

Named “Small Business Assist”, the tool offers both new and established businesses an easier way to access relevant information on a range of topics.

Click here to go to the Tax Office’s Small Business Assist tool, which can be accessed from a range of devices. Type in a question in the field provided to get information not just from the Tax Office, but aslo from other government sites.

After hours call-backs and web chats
Busy business owners may find that there’s little time to discuss tax matters during business hours, so there’s an option to get information after hours. If you type in “after hours call back” you can book in a call from the Tax Office between 6pm and 9pm, Monday to Thursday.

You can also conduct a conversation live online with a tax officer by typing in “web chat”. This service is available from 3pm to 9pm Monday to Friday, but also from 10am to 4pm Saturdays.

State-based assistance
For advice and support in your state or territory, see the links below.

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